Contact Forms

You can also drop us an email at enquiries@haomart.com.sg.

FAQ

General Enquiry

You can find all our stores location and opening hours here.

Please send us an email at enquiries@haomart.com.sg, or fill in the contact form, and we will be able to assist you.

To request for an exchange/refund,  kindly submit a picture of your receipt and product for exchange/refund within 2 working days from the date of purchase at enquiries@haomart.com.sg

For more information you can also visit here.

Please ensure the product is in its original packaging, with no product tampering. 

HAO mart representatives will contact you regarding your request for exchange or refund. 

Please send us an email at enquiries@haomart.com.sg, or fill in the contact form and provide your name and mobile number. Our representative will get back to you within 2 working days.

Visit here for our latest promotions!

Visit here to find out more about career opportunities at HAO mart.

Kindly reach out to ShopBack at help@shopback.sg regarding the voucher issue. One of the representatives from ShopBack will reach out to you directly.

In-store Purchase

Please send us an email at enquiries@haomart.com.sg, or fill in the contact form, and we will be able to assist you.

For HAO megamart and Eccellente by HAO mart stores, we offer complimentary home delivery for orders above $300. Please inquire in-store for more information.

Membership / Loyalty

Earn up to 8x HAO points per dollar when you shop in any HAO stores. You can use the points as rebates off your purchases. To find out more and sign up for free, visit here!

Kindly allow up to 1 working day for your points to be reflected. If you do not see your points reflected, please send us an email at enquiries@haomart.com.sg, or fill in the contact form.

Please check your junk / spam email, and put no-reply@haomart.com.sg on your list of allowed contacts. If you are still not able to rectify the situation, please send us an email at enquiries@haomart.com.sg, or fill in the contact form.

Points can only be collected if the HAO friends card is scanned before payment. We will not be able to accept any requests to add points after your purchase is complete.

Shipping & Delivery

For HAO Online Shop, please send us an email at enquiries@haomart.com.sg, or fill in the contact form with your order confirmation number. We will do our best to accommodate where possible.

Please contact the relevant delivery platforms for a resolution.

Corporate Enquiry

Please send us an email at hao-buyers@haomart.com.sg with your product catalogue.

Please send us an email at enquiries@haomart.com.sg, or fill in the contact form, and we will be able to assist you.

Media Enquiry

Please fill in this form and we will get back to you within 3 working days.